Students living in University Housing residence halls and apartments use ResNet to get online from their rooms. ResNet stands for "Residential Network." It is a collaborative partnership between University Housing and Information Technology Services (IT Services) to provide local network and Internet services to residents living on campus. University Housing provides the front-line support and is the liaison between the student and IT Services to solve technical problems with network connectivity.
(Days and times subject to change)
Our office is located in the Housing Administration Building at 960 W Douglas St (east of U of A Bookstore).
You may reach us by phone at (479) 575-3951 and email at firstname.lastname@example.org.
To minimize interference on the University of Arkansas wireless network deployed in University Housing facilities, wireless routers and wireless printers acting as an ad hoc wireless network, have restrictions on their use.
Click here for more information.
Analysis of recent campus-wide network outages has uncovered that some students are incorrectly connecting their personal routers.
Click here to see the availability of Wi-Fi and wired (Ethernet) connections in rooms and common areas.
To get you online as quickly as possible, we now have Self Help instructions. Jump down to the Adding a device to ResNet section to get your device connected to our network, or visit the Troubleshooting section when you continue to have problems.
Sometimes, even once you have connected your device, you encounter issues. Try using these tips to help yourself when you run into trouble.
To get started, click on the device you want to connect to ResNet in the table below. If you are still unable to get connected, the Self Help instructions will tell you how to get in touch with us to set up problem ticket and get a technician to assist you.
|Apple TV||Preferred||AirPlay does not work|
|Chrome Cast||Not Supported||Will not work on ResNet|
|Mac OS X (Lion, Mountain Lion and Mavericks)
versions 10.7.X, 10.8.X, 10.9.X
|Mac OS X (Snow Leopard)
|Network switches||Not Supported||Prohibited on ResNet|
|Router - AirPort||Limited||Limited by location. Expect delayed support.|
|Router - Belkin N150 and N300||Preferred||Limited by location|
|Routers (all other)||Limited||Limited by location. Expect delayed support.|
|Servers||Not Supported||For more information see Code of Computing Practices|
|Wii||Not Supported||Will not work on ResNet|
|Wireless Printers||Not Supported|
To access ResNet, we highly recommend that you install Symantec AntiVirus on your computer, provided by the university to all students free of charge.