Mail and Packages

Mail Hours

Day of the Week Hours
Monday through Wednesday 8 a.m. to noon and 12:30 to 8 p.m.
Thursday through Friday 8 a.m. to noon and 12:30 to 4 p.m.
Saturday No package pick up
Sunday 4-8 p.m.

Zoned Desks

University Housing uses a "zoned desk" approach to front-desk services like package delivery, equipment rental and key management. See the table below for a list of buildings and where their corresponding zoned desk is located.

Building Name Zoned Desk Phone Number
Adohi Hall Adohi Hall 479-718-3300
Clark Hall Morgan Hall 479-718-7802
Duncan Avenue Apartments Duncan Avenue Apartments 479-718-7892
Founders Hall Humphreys Hall 479-718-3202
Futrall Hall Holcombe Hall 479-718-3702
Gatewood Hall Morgan Hall 479-718-7802
Gibson Hall Gregson Hall
Letter mail is received at Gibson Hall		 479-718-3802
Gregson Hall Gregson Hall 479-718-3802
Harding Hall Morgan Hall 479-718-7802
Holcombe Hall Holcombe Hall 479-718-3702
Hotz Honors Hall Hotz Honors Hall 479-718-1457
Humphreys Hall Humphreys Hall 479-718-3202
Maple Hill East Maple Hill East 479-718-2590
Maple Hill South Maple Hill South 479-718-7868
Maple Hill West Maple Hill East 479-718-2590
Morgan Hall Morgan Hall 479-718-7802
Pomfret Hall Pomfret Hall 479-718-2502
Reid Hall Reid Hall 479-718-2302
Walton Hall Gregson Hall
Letter mail is received at Walton Hall		 479-718-3802
Yocum Hall Yocum Hall 479-718-3302

Sample Address

[Student Name]
[Mailing Address of Building]
[Personal Mail Box Number]
Fayetteville, AR 72701


Find your mailing address, personal mail box (PMB) and other personalized details at the Housing Contract Portal on the My Details page after move-in.

  • Make sure that your mail is delivered to the mailing address and not the physical address of the hall.
  • Incorrectly addressed mail is not the responsibility of University Housing
  • Mail is delivered directly to the hall by all delivery companies Monday through Friday
  • Mail from the United States Postal Service is put into a locked postal relay box on the weekends and Housing staff collect it each Monday
  • All packages must be recorded into our system before the student receives their package
  • Our system sends a standard email to the student when their package has been processed letting them know that they can pick up their package
  • You must show a photo ID (student ID or drivers license) to claim your package
  • Packages can only be given to the person to whom they are addressed
  • The signature of the student is required when they pick up their package unless it its put in a package box

Package Processing

  • We do over 40,000 packages per semester. This is completed by ten staff members in 16 weeks.
  • We cannot hold packages due to space constraints
  • Packages cannot be sent to the residence hall unless the student is physically checked into their room. Again, our mail rooms are not big enough to hold mail.
  • We stop accepting packages Wednesday of spring finals
  • Packages may be forwarded for 30 days after the last day of finals
    • FedEx and UPS do not forward
  • After 30 days, all packages will be returned to sender
  • It is the responsibility of the student to change their mailing addresses with companies such as Amazon

Alternative Package Delivery

  • Mailboxes can be rented at the Union Mail Center and the Dickson Street Post Office
  • If you send your package through UPS, you can download the app and redirect your package to the UPS lockers under the Arkansas Union Tunnel