Mail and Packages
Mail Hours
| Day of the Week | Hours |
|---|---|
| Monday through Wednesday | 8 a.m. to noon and 12:30 to 8 p.m. |
| Thursday through Friday | 8 a.m. to noon and 12:30 to 4 p.m. |
| Saturday | No package pick up |
| Sunday | 4-8 p.m. |
Zoned Desks
University Housing uses a "zoned desk" approach to front-desk services like package delivery, equipment rental and key management. See the table below for a list of buildings and where their corresponding zoned desk is located.
| Building Name | Zoned Desk | Phone Number |
|---|---|---|
| Adohi Hall | Adohi Hall | 479-718-3300 |
| Clark Hall | Morgan Hall | 479-718-7802 |
| Duncan Avenue Apartments | Duncan Avenue Apartments | 479-718-7892 |
| Founders Hall | Humphreys Hall | 479-718-3202 |
| Futrall Hall | Holcombe Hall | 479-718-3702 |
| Gatewood Hall | Morgan Hall | 479-718-7802 |
| Gibson Hall | Gregson Hall Letter mail is received at Gibson Hall |
479-718-3802 |
| Gregson Hall | Gregson Hall | 479-718-3802 |
| Harding Hall | Morgan Hall | 479-718-7802 |
| Holcombe Hall | Holcombe Hall | 479-718-3702 |
| Hotz Honors Hall | Hotz Honors Hall | 479-718-1457 |
| Humphreys Hall | Humphreys Hall | 479-718-3202 |
| Maple Hill East | Maple Hill East | 479-718-2590 |
| Maple Hill South | Maple Hill South | 479-718-7868 |
| Maple Hill West | Maple Hill East | 479-718-2590 |
| Morgan Hall | Morgan Hall | 479-718-7802 |
| Pomfret Hall | Pomfret Hall | 479-718-2502 |
| Reid Hall | Reid Hall | 479-718-2302 |
| Walton Hall | Gregson Hall Letter mail is received at Walton Hall |
479-718-3802 |
| Yocum Hall | Yocum Hall | 479-718-3302 |
Find your mailing address, personal mail box (PMB) and other personalized details at the Housing Contract Portal on the My Details page after move-in.
- Make sure that your mail is delivered to the mailing address and not the physical address of the hall.
- Incorrectly addressed mail is not the responsibility of University Housing
- Mail is delivered directly to the hall by all delivery companies Monday through Friday
- Mail from the United States Postal Service is put into a locked postal relay box on the weekends and Housing staff collect it each Monday
- All packages must be recorded into our system before the student receives their package
- Our system sends a standard email to the student when their package has been processed letting them know that they can pick up their package
- You must show a photo ID (student ID or drivers license) to claim your package
- Packages can only be given to the person to whom they are addressed
- The signature of the student is required when they pick up their package unless it its put in a package box
Package Processing
- We do over 40,000 packages per semester. This is completed by ten staff members in 16 weeks.
- We cannot hold packages due to space constraints
- Packages cannot be sent to the residence hall unless the student is physically checked into their room. Again, our mail rooms are not big enough to hold mail.
- We stop accepting packages Wednesday of spring finals
- Packages may be forwarded for 30 days after the last day of finals
- FedEx and UPS do not forward
- After 30 days, all packages will be returned to sender
- It is the responsibility of the student to change their mailing addresses with companies such as Amazon
Alternative Package Delivery
- Mailboxes can be rented at the Union Mail Center and the Dickson Street Post Office
- If you send your package through UPS, you can download the app and redirect your package to the UPS lockers under the Arkansas Union Tunnel