2.1 Mail and Package Delivery

Gifts, flowers, mail, and packages may be delivered to the residence halls during office hours.

Restaurant and grocery deliveries will not be accepted.

Students must be present to receive these directly from the vendor.

Vendors are not allowed to deliver to student rooms.

Packages

Residents have the option for UPS (United State Postal Service) packages to be delivered to a locker system found in the lower level of the Arkansas Union. More information can be found at UPS My Choice.

Items shipped must be addressed with the resident’s name and correct address to arrive on time.

USPS (United State Postal Service) packages that fit in the resident’s private mailbox are placed in their mailbox upon delivery.

If a package does not fit in the resident's mailbox, the residence hall administrative specialist will notify the resident via university e-mail that an item has either been placed in a package box or it should be picked up at the designated front desk.

Packages may be picked up at the front/zoned desk of residence hall during normal business hours when the hall administrative specialist or designee is present. Residents must present a picture ID when picking up items.

Package Hours

  • Sunday — 4 - 8 p.m.
  • Monday — Wednesday 8 a.m. - Noon; 12:30 - 8 p.m.
  • Thursday — Friday 8 a.m. - Noon; 12:30 - 4 p.m.
  • Saturday — Closed

Student government or University Housing-related business items, upon the approval of the director for Administrative Services, may be distributed without names, addresses or postage.

All other materials must be processed and delivered by USPS.

For security, residents should always lock their mailbox after checking for mail.

Any mail issues should be reported to the resident's coordinator for residence education (CRE) or hall administrative specialist.

Residents living in a Duncan Avenue Apartment have mail and packages delivered directly to residents from USPS, UPS, FedEx, and DHL at the mailboxes. found near the office.

Please consult the information residents received at check-in about USPS delivery.


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