Conference Ambassador

Become a Conference Ambassador

The Conference Ambassador (CA) is a key member of the University Housing Conference Services team. The CA is responsible for providing the highest possible customer service experience for guests staying on campus as part of a summer camp or conference.

Groups include adult/youth conferences, athletic camps, special events and university academic programs. CAs report to the assistant director for conference services and work collaboratively with all University Housing staff.

This is a live-in position and CAs work approximately 20-40 hours per week with night and weekend shifts required.


Apply to be a Conference Ambassador

 

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Job Duties

General Position Duties

  • Serve as an ambassador for Conference Services, University Housing, and the University of Arkansas 
  • Provide a top-tier customer service experience for all internal and external constituents 
  • Exhibit well-versed adaptability and critical thinking skills 
  • Regularly update, meet, and communicate with assigned Senior Conference Ambassador, Assistant Director for Conference Services, and other University Housing and University of Arkansas staff 
  • Serve in an on-call duty rotation 
  • Abide by all University Housing and University of Arkansas policies and procedures 
  • Fulfill service project requirement 
  • Other duties as assigned 

 

Administrative Duties and Building Operations

  • Serve as a resource for conference guests and administrators 
  • Perform front desk duties, including answering phone, checking out equipment, assisting guests, etc. 
  • Execute conference check-in/out procedures  
  • Utilize conference software programming 
  • Attend ongoing professional development opportunities 
  • Implement Building Service Standards 
  • Responsible for proper use of University Housing retainer keys 

Job Benefits

  • $11 per hour with the potential for overtime
  • Great customer service experience
  • Flexible work schedules
  • On-campus summer housing
  • Summer meal plan (if available)

Qualifications and Requirements

  • Must be a student enrolled at the University of Arkansas for the Spring 2021 semester
    • Enrollment is not required for Summer 2021. However, CAs may enroll in three (3) hours during first five weeks and six (6) hours during second five weeks.
    • Enrollment in Fall 2021 courses is preferred.
  • Must be a student enrolled at the University of Arkansas for the Spring 2021 semester.
  • Enrollment is not required for Summer 2021. However, CAs may enroll in three hours during first five weeks and six (6) hours during second five weeks.
  • Enrollment in Fall 2021 courses is preferred
  • Cumulative GPA of 2.0 or above

Employment Timeline

  • Application Close: Saturday, Jan. 30, 2021
  • Individual Interviews: Feb. 8-19. 2021
  • Group Interview Process: Saturday, Feb. 27
    Group interviews will be scheduled for a 2-hour time blocks on this date.
  • Notification Date: Friday, March 19

Other Important Dates

  • Saturday, April 24, 2021: Pre-summer training  (required) 
  • Sunday, May 9, 2021: CA move-in from 8 a.m.- noon. 
  • Sunday, May 9, 2021: CA training begins at 1 p.m.
  • Wednesday, May 12, 2021: First conference group arrives

If you have any questions, please contact Jake Shaw, assistant director for conference services, at jls087@uark.edu or 479-718-3337.