Conference Ambassador

A group of conference ambassadors pose for a photo during Summer 2021

Become a Conference Ambassador

The Conference Ambassador (CA) is a key member of the University Housing Conference Services team. The CA is responsible for providing the highest possible customer service experience for guests staying on campus as part of a summer camp or conference.

Groups include adult/youth conferences, athletic camps, special events and university academic programs. CAs report to the assistant director for conference services and work collaboratively with all University Housing staff.

This is a live-in position and CAs work approximately 20-40 hours per week with night and weekend shifts required.


Dates of Employment

The start date is Saturday, April 30, 2022 and the end date will be Saturday, July 30, 2022. There will be an opportunity for a select group of CAs to work until Sunday, August 7, 2022 to assist with fall intersession check-ins and duty coverage.

Availability

Required training dates are Saturday, April 30, 2022 and May 15-19, 2022. Additionally, the following dates require full staff participation: May 20, 2022 – June 5, 2022.

All vacations must receive prior approval from by the assistant director for conference services.

Job Duties

General Position Duties

  • Serve as an ambassador for conference services, University Housing and the University of Arkansas
  • Provide a top-tier customer service experience for all internal and external constituents
  • Exhibit well-versed adaptability and critical thinking skills
  • Regularly update, meet and communicate with assigned senior conference ambassador, assistant director for conference services and other University Housing and University of Arkansas staff
  • Serve in an on-call duty rotation
  • Abide by all University Housing and University of Arkansas policies and procedures
  • Other duties asassigned

Administrative Duties and Building Operations

  • Serve as a resource for conference guests and administrators
  • Perform front desk duties, including answering phone, checking out equipment, assisting guests, etc.
  • Execute conference check-in/out procedures
  • Utilize conference software programming
  • Attend ongoing professional development opportunities
  • Implement Building Service Standards
  • Responsible for proper use of University Housing retainer keys

Job Benefits

  • $11 per hour with the potential for overtime
  • Great customer service experience
  • Flexible work schedules
  • On-campus summer housing
  • Summer meal plan

Qualifications and Requirements

  • Must be a student enrolled at the University of Arkansas for the Spring 2022 semester
    • Enrollment is not required for Summer 2022. However, CAs may enroll in three hours during the first five weeks and six hours during the second five weeks
    • CAs may not enroll in May intersession courses due to conference schedule conflicts
    • Enrollment in Fall 2022 courses is preferred
  • Cumulative GPA of 2.0 or above

Conferences Timeline

Date and Time Timeline Phase
Monday, Oct. 4, 2021 Application Opens
Sunday, Jan. 30, 2022 — 11:59 p.m. Application Closes
Feb. 1-11, 2022 Individual Interview Process
Saturday Feb. 19, 2022 Group Interview Process
Group interviews will be scheduled for a 2-hour time blocks on this date.
Friday, March 4, 2022 Notification Date
Sunday, May 15, 2022 — 8 a.m. to noon CA Move-in
Sunday, May 15, 2022 — 1 p.m. CA Training Begins
Wednesday, May 18, 2022 First Conference Group Arrives

Contact Information

If you have any questions, please contact Jake Shaw, assistant director for conference services, at jls087@uark.edu or 479-718-3337.