Coronavirus (COVID-19) Plan

COVID-19 Response

— Updated at 9:30 a.m., Friday, April 3

Will my residence hall close?

Yes, University Housing's residential facilities are closing. Students should make plans to leave as part of the campus response to COVID-19.

Students should clear their room of all personal belongings and return keys and fobs to their zoned hall desk - zoned desks are where you receive your packages.

Desks are open from 9 a.m. to 4 p.m., Monday through Saturday, until Friday, April 3.

Student must move their items out by April 3.

Please reset your room to its original condition in an effort to help Housing staff.

Those in University Housing-managed Greek housing should give their key and fob to the graduate assistant who manages the property.

Please visit the University of Arkansas's Coronavirus (COVID-19) webpage for campus-wide information about the virus.

Frequently Asked Questions (FAQ)

Parking passes are not required for check-out.

Our partners at Transit and Parking will allow students during this time to park in any green or red zone near residence halls.

Students should not park in designated blue zones, yellow faculty and staff spaces, disability accessible spaces, fire zones or lanes.

For the latest campus-wide information about COVID-19, visit the Pat Walker Health Center's Coronavirus (COVID-19) webpage.

Students should clear their room of all personal belongings and return keys and fobs to their zoned hall desk - zoned desks are where you receive your packages. Desks are open from 9 a.m. to 4 p.m., Monday through Saturday, until Friday, April 3.

Student must move their items out by April 3.

Please reset your room to its original condition in an effort to help Housing staff.

Those in University Housing-managed Greek housing should give their key and fob to the graduate assistant who manages the property.

University Housing realizes things are changing quickly. For exceptions to move out your belongings after April 3, make your request within the Housing Contracting Portal by clicking on COVID-19 Request.

Once approved, you will be able to select a time to sign-up for a check-out time in April.

Students may petition for housing accommodations that extend past Friday, April 3 under special circumstances including personal safety, access to Internet, no other available housing, academic distress or other legitimate reasons.

Send an email to housing@uark.edu with your specific request and we will respond in a timely fashion.

In consideration of this unprecedented time, University Housing will only assess charges for damages to property, abandoned property and failure to return keys.

We do ask that students clean their rooms as best as possible out of respect for your Building Services staff.

Students can mail their key back to University Housing following the procedure listed below. Housing is not responsible for returned keys that are lost in the mail or any items that have been left behind.

  1. Send your key through certified mail or FedEx.
  2. Your key must be placed in a sturdy envelope that cannot be easily damaged by the keys inside. It is recommended to utilize a bubble mailer or envelope.
  3. Please include your name, student ID # and room #.

Key must be mailed to:

University of Arkansas Housing
960 W. Douglas St.
Fayetteville, AR 72701

Currently, we are awaiting a decision by the University of Arkansas System Board of Trustees and will communicate to students and families as soon as we receive information.

We understand this is a very difficult time and appreciate your patience as you wait for more information.

Dining hall hours are available on the Dine on Campus webpage.

Please make sure you pick up any packages at your zone front desk prior to checking out. Also, change all mailing addresses for packages, delivery services (for example, Amazon) to your permanent address.

United States Postal Service (USPS) packages received after a student checks out will be forwarded to their permanent UAConnect address for one week up to April 3.

Any USPS packages received after April 3 will be returned to the sender.

UPS and FedEx do not forward packages. Any packages received from these carriers after the student has checked out will be returned to the sender.

Package pick-up hours are from: 8 a.m. to noon and 12:30 p.m. to 4:30 p.m. each weekday.

There will be no mail service on Friday, March 27 as the university will be closed for a scheduled holiday.