Coordinator for Residence Education (CRE)

Why be a CRE?


The coordinator for residence education (CRE) is an integral component to the success of the residence education area of University Housing. The CRE is responsible for creating a community where academics, diversity and community involvement are honored.

The CRE facilitates an environment within the residence hall that contributes to the development of students and staff academically, socially, physically and culturally.

Additionally, the CRE provides leadership for the day-to-day management of the hall or complex to create a safe, clean and comfortable environment for students and staff.

Tailor Your Experience

The coordinator for residence education (CRE) position is one of transition and growth. Many team members utilize their professional development resources to focus on a specific area or career path. Some of the focus areas that come up naturally for a CRE are:

  • Student Conduct
  • Supervision
  • Student development
  • Customer service
  • Programming
  • Event planning

University Housing values the input that comes from a team with diverse areas of expertise committed to life-long learning. Each CRE works with their supervisor to craft a development plan that focuses on professional goals and growth.

Reading and Research Days

CREs have a unique opportunity for individualized growth and development through “Reading and Research Days”. CREs have eight hours each month to devote to readings, visits, shadowing, and research on the topic of their choice. This time can be taken in addition to other professional development opportunities.

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Minimum Qualifications

The formal education equivalent of a bachelor’s degree with a major in sociology, public administration, or a related field; one year in a higher education environment.

Preferred Qualifications

  • Master’s degree in college student personnel, higher education administration, counseling or a directly related field of study
  • Graduate or full-time experience with community living and leadership development
  • Three years of experience in program administration or related area.

Knowledge, Skills and Abilities

Knowledge of how to plan and organize events for students. Strong oral and written communication skills and strong organizational and administrative skills.

Job Duties

  • Incorporates residence education purpose statement into daily work as a CRE
  • Utilizes educational philosophy in intentional conversations and programming with residents
  • Communicates students’ rights and responsibilities and assists students in developing skills to address interpersonal conflicts
  • Serves as a student conduct hearing officer
  • Coordinates student engagement programming including assigned campus-wide events
  • Recruits, trains and develops student leaders through the promotion and advising of hall government, Residents’ Interhall Congress, and/or National Residence Hall Honorary.
  • Serves in the CRE on-call duty rotation working directly with the crisis protocol and response system for the resident assistant and CRE level
  • Assists in the coordination of assigned Living Learning Communities
  • Works collaboratively with faculty and academic partners
  • Supervises a staff of resident assistants
  • Supervises after hours and weekend front desk operations
  • Provides leadership to staff by communicating, interpreting and administering residence hall and University policies and procedures
  • Maintains visibility through office hours, regular floor visits and attendance at programs
  • Participates in departmental workgroups and committees
  • Manages assigned program and development and signature program budgets
  • Collaborates with University Housing's Residential Facilities unit for building maintenance and capital improvement requests
  • Performs administrative duties including
  • Maintaining records
  • Overseeing check-ins, check-outs and moves
  • Working with maintenance and housekeeping
  • Processing work orders
  • Maintaining hall-specific forms
  • Provides leadership, mentoring and role modeling for student staff and hall residents
  • Maintains an awareness of student and staff concerns through formal contacts (i.e., office hours, appointments) and informal interactions
  • Maintains positive working relationships with University partners
  • Presents workshops and seminars to staff and students

Compensation and Benefits

The salary for the Coordinator for Residence Education (HEI Program Coordinator) position is $40,000.

CREs are provided a partially furnished apartment which includes a bedroom set (queen-size bed, mattress/box springs, night stand and dresser), dining table and chairs, washer/dryer and kitchen appliances.

In addition to the benefits provided by the University, Coordinators for Residence Education also receive a meal plan for their use and a reserved parking space near their hall (the department covers a significant part of the cost for the space).

CREs are permitted to have one cat or one dog (breed restrictions may apply).

This position requires the use of a cell phone in accordance with the cellular communications policy, Fayetteville Policies and Procedures 306.1.

Background Checks

To foster the safety and security of residents of University Housing, authorization for any adult to reside in an on-campus apartment with the successful candidate for this position is contingent on that adult’s satisfactory completion of the same background check requirements prior to move-in: criminal background and sex offender registry checks and substance abuse screening.

Any adverse findings will be used solely for the purpose of determining whether the accompanying adult shall be permitted to reside in University Housing.

Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.