Wireless networking in a dense living environment, like a residence hall, is significantly different from wireless networking in a typical single family home. Multiple access points per floor try to maximize the experience for everyone, but interference coming from personal routers, wireless printers and other sources can cause trouble spots. Here are some tips to get the best experience:
Turn off that router – Personal routers are not allowed in residence halls that have University wireless for good reason; they interfere and prevent the network from functioning properly.
Have you ever driven down the road listening to your favorite station when, suddenly, a different station plays over your speakers? You look over at the driver in the next car and see them mouthing the words to this new tune. They have a transmitter that is interfering with your radio station. Once the other car gets far enough away, your music returns.
The same interference issue applies with residence hall wireless. Your neighbor’s - or perhaps your own - router will block or degrade the signal from UA wireless access points. Since radio frequency travels in 3 dimensions, interference could also be coming from above or below you.
Following these tips should allow you to have a good experience on the University Wi-Fi. If you have concerns with the Wi-Fi or you see a router that should not be in the building, please let a staff member with ResNet know.
If you are unable to access the Internet after following these instructions, or if you need further assistance, please contact the ResNet Help Desk.