Wireless is a shared medium. Devices in use on the same access point can affect the speed at which you connect. Legacy devices that connect to access points can cause newer devices that support faster speeds to instead connect at the slower speed. This is expected functionality. We recommend using the 5 GHz frequency, rather than 2.4 GHz, if your device supports it.
For continued problems with your Wi-Fi, visit the Help, my Wi-Fi does not work! article.
If you are unable to access the Internet after following these instructions, or if you need further assistance, please contact the ResNet Help Desk.