Connecting your Mac

For Macs running OS X 10.7, 10.8, or 10.9 (Lion, Mountain Lion and Mavericks)

Wi-Fi

UARK Wi-Fi is the recommended network for UARK users, offering unrestricted and secure access to all Web locations and services.

  1. Click the Airport icon in the upper right corner.
  2. Select UARK Wi-Fi from the list of available networks.
  3. Enter your UARK username and password.

Troubleshooting Note: If you are experiencing problems connecting, remove the connection profile from your device and create a new one. To remove the connection:

  1. Open System Preferences from the Apple menu. Click Network.
  2. Select the wireless network from the drop-down menu and click Advanced.
  3. Highlight the wireless network and click (-) to remove the connection. Click OK. Click Apply.

Follow the setup instructions above to create a new connection.

Known Issues

Delayed login prompt

Under certain circumstances, the login prompt will not appear for a prolonged period. In such cases, restarting the computer usually resolves the issue.

Known Issues

Wireless Throughput

Wireless is a shared medium. Devices in use on the same access point can affect the speed at which you connect. Legacy devices that connect to access points can cause newer devices that support faster speeds to instead connect at the slower speed. This is expected functionality. We recommend using the 5 GHz frequency, rather than 2.4 GHz, if your device supports it.

For continued problems with your Wi-Fi, visit the Help, my Wi-Fi does not work! article.

Technical Support

If you are unable to access the Internet after following these instructions, or if you need further assistance, please contact the ResNet Help Desk.