UARK Wi-Fi is the recommended network for UARK users, offering unrestricted and secure access to all Web locations and services.
IT Services supports a number of mobile devices including iPhone, iPad and Windows Phone 7. Limited support is available for Androids due to the variety of operating systems available for these devices. IT Services does not support Blackberry.
Troubleshooting Note: If you are experiencing problems connecting, remove the connection profile from your device and create a new one. To remove the connection:
These instructions work in most cases. Specialized hardware or software or unique configurations may mean extra steps are necessary.
Wireless is a shared medium. Devices in use on the same access point can affect the speed at which you connect. Legacy devices that connect to access points can cause newer devices that support faster speeds to instead connect at the slower speed. This is expected functionality. We recommend using the 5 GHz frequency, rather than 2.4 GHz, if your device supports it.
For continued problems with your Wi-Fi, visit the Help, my Wi-Fi does not work! article.
If you are unable to access the Internet after following these instructions, or if you need further assistance, please contact the ResNet Help Desk.